@voidfnc

Angel H.

IT Professional | Cybersecurity Enthusiast
📍 Atlanta, GA
ISC2 CC Certified (Certified in Cybersecurity) Fortinet FCF Certified (Fortinet Certified Fundamentals)
Latest Blog Posts @voidfnc 2025-04-17 05:02:19 UTC
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Technical Skills @voidfnc 2025-04-17 06:50:39 UTC

🛡️ Security & Compliance:

  • ISC2 (Certified in Cybersecurity) Certification
  • Fortinet Certified Fundamentals (FCF) in Cybersecurity
  • Wireshark network analysis
  • Metasploit / NMAP penetration testing
  • OpenVPN & encryption
  • Threat / Malware Analysis
  • Virtual Machine & Sandboxing

☁️ Cloud & Infrastructure:

  • Azure VM & Networking
  • Docker / Ollama AI
  • Linux / Windows Servers
  • Self-hosted service deployments
  • JIRA Deployment & administration
  • Microsoft 365 & Azure Fundamentals

🛠️ Enterprise Tools:

  • ServiceNow Platform
  • Active Directory
  • Powershell & Scripting
  • Linux troubleshooting & Log Analysis
  • CIAM & authentication systems

📝 Professional Skills:

  • Technical documentation
  • Incident investigation & reporting
  • Knowledge base development
  • Enterprise technical support
  • Process improvement
Professional Summary @voidfnc 2025-04-17 06:39:33 UTC

💼 IT Professional with 3+ years at State Farm | 🛡️ ISC2 CC | 🛡️ Fortinet FCF

🔐 Cybersecurity Focus:

  • Firewall configuration & access control (Fortinet, etc.)
  • Incident response & threat analysis
  • Virtual machines & sandboxing
  • SIEM monitoring & log analysis

☁️ Cloud & Infrastructure:

  • Azure VM deployment & networking
  • Linux/Windows server administration
  • Docker container orchestration
  • Self-hosted services (OpenVPN, JIRA)

🛠️ Technical Support Expertise:

  • Mobile/web app troubleshooting
  • CIAM & authentication systems
  • ServiceNow incident management
  • Telemetry & log analysis

🔬 Hands-On Lab Experience:

  • Penetration testing with Metasploit/NMAP
  • Network security monitoring (Wireshark)
  • Microsoft Azure deployments
  • AI service configuration (Ollama)

📚 Pursuing B.S. in Cybersecurity at Georgia Southern University

#Cybersecurity #Azure #Linux #ISC2CC #FortinetFCF #CloudSecurity

Current Role @voidfnc 2025-04-17 05:02:19 UTC
Enterprise Internet Technical Support @ State Farm
Atlanta, GA (Nov 2021 - Present)
  • Troubleshoot connectivity and application issues across mobile devices, computers, and B2B websites
  • Utilize CIAM (Customer Identity & Access Management) to assist with login and authentication issues
  • Submit, escalate, and track incident tickets via ServiceNow, ensuring thorough technical documentation
  • Participate in the Change Champion Network, sharing insights and updates to support team development
  • Member of the IS PAC (Procedural Assistance Chat) to provide guidance to team members
  • Provide end-user technical support for State Farm’s mobile app, website, and Drive Safe & Save application via phone channel & moved to chat-first strategy environment to service clients via the chat channel
Previous Experience @voidfnc 2025-04-17 05:02:19 UTC
IT Hardware Logistics Coordinator @ Multisol IT
Suwanee, GA (May 2019 - Nov 2020)
  • Managed international IT hardware logistics
  • Server equipment configuration & installation
  • Data security & secure hardware disposal
  • Documentation & operational efficiency improvement
Education & Certifications @voidfnc 2025-04-17 05:02:19 UTC
🎓 Georgia Southern University (2025-2028)
Bachelor's in Information Technology (Cybersecurity)

🎓 Georgia Gwinnett College (2019-2020)
Information Technology: Systems & Security

ISC2 CC (Certified in Cybersecurity) Mar 2025 - Feb 2028
Fortinet FCF (Fortinet Certified Fundamentals) in Cybersecurity May 2025
Contact Information @voidfnc 2025-04-17 05:02:19 UTC
📧 [email protected]
📍 Atlanta, GA